Shipping Policy
This policy explains how Bidani (bidani.online) delivers your order. Bidani is run by DDaniela FZE LLC, Dubai, United Arab Emirates.
Where we deliver
We currently deliver within the United Arab Emirates only. We do not ship internationally.
Order processing
Orders are processed within 1β2 business days (excluding weekends and public holidays) and packed at our warehouse in Al Quoz, Dubai.
Delivery options and charges
- Free delivery on orders over AED 250
- AED 10 delivery charge on orders below AED 250
- Pickup from our Dubai warehouse β free, usually ready in about 2 hours. Please message us on WhatsApp before you come.
The exact charge is shown at checkout before you pay.
Damaged or missing parcels
If your parcel arrives damaged, contact us within 48 hours of delivery with photos. If your parcel has not arrived when expected, contact us and we will check with the courier.
Changing your address
Address changes are possible only before the order is dispatched. Contact us as soon as possible.
Contact
Email: sales@bidani.online Β· Phone / WhatsApp: +971 58 244 9528
Address: Warehouse 9, M06, Factory 2, Capitol Complex, Street 14c, Al Quoz 4, Dubai, United Arab Emirates